Metropolitan Gas and Electric Provider

The company has worked with Care Security Systems on past security solutions, and when the utility giant needed to secure its substations’ perimeters, the utility turned to Care Security Systems for its deep security knowledge.

Metropolitan Gas and Electric Provider
Utilities

Metropolitan Gas and Electric Provider

New York, New York

Care Security System’s highly experienced and knowledgeable security integration team operates with a customer-first approach. By partnering with our customers and taking the time to understand their requirements, we excel at getting the right solution throughout the lifecycle of our customers’ security needs.

Challenge

Advanced, integrated security systems management for the utility’s system of tunnels and substations.

Solution

  • Cameras
  • Motion detectors
  • Access control readers
  • Video intercom stations
  • Fiber optic cable

Results

  • Innovative design and installation maintained the continuous security of the utility’s substations
  • State-of-the-art fiber optical wire secures the substations’ perimeters and has those security systems work in tandem to avoid false alarms
“It’s one of Care Security Systems’ key strengths in assembling crews quickly, and in this business, a bad hire can mean an enormous disaster. It’s why we take the time to vet and train each and every one of our techs to perform in these unique environments.”
Care Security Systems Renee Schwab
Chief Executive Officer
Case Study Detail

New York City is known worldwide as the “City that Never Sleeps.” And the hustle of business during the day and the bright lights of a vibrant, buzzing nightlife rely on power to make it all happen. Each day, 10 million people who live and work in New York City and Westchester County depend on their utility company to provide electric, gas and steam service. Founded in 1823, this major metropolitan utility now operates one of the world’s largest energy delivery systems. The company is constantly looking toward the future and exploring ways to innovate and take advantage of developing technologies.

The company has worked with Care Security Systems on past security solutions, and when the utility giant needed to secure its substations’ perimeters, the utility turned to Care Security Systems for its deep security knowledge.

In its 2017 Annual Report, the company states, “By putting a laser focus on safety, we have moved closer than ever to our goal of a zero-accident workplace. Last year was the safest in company history for our employees and contractors. The credit for our progress goes to our people, who make safety their number-one priority.”

Without a doubt, working in such tight spaces, such as transformer areas, means that those employees and contractors are ultimately responsible for the operation of the entire NYC power grid. Because the transformers carry live electricity, anyone working in the area must take exceedingly high safety precautions.

“Our techs are expertly trained in this type of work and regularly go through training updates,” explains Ribowsky. “We can’t install a system above certain heights due to the electrical currents, so we use fiberglass instead of aluminum ladders. We also file a Health and Safety Plan for each job that details every possible safety contingency, including turn-by-turn directions to the nearest hospital and emergency contacts for each worker. There’s nothing left to chance. The utility trusts us due to our experience in this type of high-stakes work – not just any security company will do.”

Another challenge of installing security systems in a transformer space is finding the optimal time to perform the work. During heatwaves it’s especially important to have all systems online so that there are no planned interruptions to the power grid. “We need to be very responsive and to have everybody gear up at a moment’s notice to get the work done,” says Ribowsly.

Adds Renee Schwab, Care Security Systems’ Chief Executive Officer, “It’s one of Care Security Systems’ key strengths in assembling crews quickly, and in this business, a bad hire can mean an enormous disaster. It’s why we take the time to vet and train each and every one of our techs to perform in these unique environments.”

Taking a Customer-First Approach

In addition to perimeter cameras, access control card readers and electronic locking hardware, Care Security Systems installed fiber optic cable on chain link fences connected to cameras and motion detectors in the substations. With this solution, the utility can tell what’s coming across the perimeter – whether it’s a person or an infamous NYC rat – and have those security systems work in tandem to avoid false alarms.

Care Security System’s highly experienced and knowledgeable security integration team operates with a customer-first approach. By partnering with our customers and taking the time to understand their requirements, we excel at getting the right solution throughout the lifecycle of our customers’ security needs.

Due to the sensitive nature of the security solution, we withheld the identity of the organization to protect their anonymity. To learn more about what Care Security Systems provided for this customer – and what we can do for you – contact us at 845-354-3367.

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