Security for Major Metropolitan Utility Provider

Each day, 10 million people who live and work in New York City and Westchester County depend on their utility company to provide electric, gas and steam service. Founded in 1823, this major metropolitan utility now operates one of the world’s largest energy delivery systems. The company is constantly looking toward the future and exploring ways to innovate and take advantage of developing technologies.

Security for Major Metropolitan Utility Provider
Utilities

Security for Major Metropolitan Utility Provider

New York, New York

Since 2011, the utility giant has turned to Care Security Systems for reliable, cutting-edge security solutions.

Challenge

Advanced, integrated security systems management for the utility’s system of tunnels.

Solution

  • Cameras
  • Explosion proof equipment
  • Fiber optic perimeter detection
  • Thermal imaging
  • Analytics
  • Motion detectors
  • Access control readers
  • Video intercom stations

Results

  • Innovative design and installation maintained the continuous security of the utility’s tunnels
  • Custom-built camera enclosures and explosion-proof, PVC-coated, Class 1, Division 2 rating galvanized steel conduits help the utility monitor for tunnel flooding
“Our 30 years of experience working on everything from large scale, multi-site projects to smaller installations gives us the depth of knowledge to deliver a custom, safe and robust security solution.”
Care Security Systems Renee Schwab
Chief Executive Officer
Case Study Detail

Care Security Systems Electrifies Security for Major Metropolitan Utility Provider

Each day, 10 million people who live and work in New York City and Westchester County depend on their utility company to provide electric, gas and steam service. Founded in 1823, this major metropolitan utility now operates one of the world’s largest energy delivery systems. The company is constantly looking toward the future and exploring ways to innovate and take advantage of developing technologies.

One of these ways is to regularly review and upgrade the systems’ network of tunnels and substations to ensure that the utility’s mission-critical services are always available – and always secure. According to Utility Dive’s 2017 State of the Electric Utility Survey, more than 600 utility professionals named cyber and physical security the most pressing concern for their companies, with 72% saying it is either “important” or “very important.”

Which is why, since 2011, the utility giant has turned to Care Security Systems for reliable, cutting-edge security solutions.

A Tunnel Infrastructure Commitment

The company’s 2017 Annual Report states, “We will continue to invest in our core electric, gas and steam systems, as they are critical to the integration of new technologies. The $1 billion we spent to fortify our systems against extreme weather is paying off, preventing more than a quarter million customer outages since 2014.”

A significant part of this infrastructure commitment was contracting Care Security Systems to install cameras throughout the five tunnels that connect to the various New York City boroughs.

It’s a very hazardous environment consisting of gas pipes that run throughout a complicated underground network. And the utility must constantly monitor for gas leaks and sump flooding via unfailing conduit cable and cameras. During Hurricane Sandy, several of the tunnels did flood, adding to the complexity of restoring utility services to an already devastated area.

“Unlike a standard cable-camera set-up, these new conduit cables needed to have an explosion-proof, PVC-coated galvanized steel with a Class 1, Division 2 rating,” explains Eli Ribowsky, Care Security System Project Manager. “Plus, the cameras required custom-made enclosures – each with four mounts and weighing 100 pounds. This was definitely not a standardized solution.”

As a major municipal utility that grants multi-million-dollar contracts, it was important that Care Security Systems had the consultative, design, technology, installation and service expertise. Care Security Systems also holds key security manufacturer certifications to consistently stay up-to-date with the latest technologies.

Notes Renee Schwab, Care Security Systems’ Chief Executive Officer, “Our 30 years of experience working on everything from large scale, multi-site projects to smaller installations gives us the depth of knowledge to deliver a custom, safe and robust security solution.”

Since the utility is continuously on guard against potential threats, they have chosen Care Security Systems as a trusted source of security solutions for the utility’s tunnel projects.

Due to the sensitive nature of the security solution, we withheld the identity of the organization to protect their anonymity. To learn more about what Care Security Systems provided for this customer – and what we can do for you – contact us at 845-354-3367.

Other Case Studies